Return Policy

Returns and Refund Policy

The following returns policy applies to all items sold on ApsaraHerbals.

If you are not fully satisfied with your purchase, return it. It’s easy! You may return it with your original sales receipt, original packing slip. We will happily exchange/return the item or refund your full purchase price excluding GST and shipping charges.

An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

– Was in a physically damaged condition at the time of delivery

– Has one or more parts of accessories missing

– Does not match with what was ordered

– If the seal is opened, product will not be eligible for return/replace.

Items must be returned in the original manufacturer’s packaging